At Boxing Gear Supply, we’re committed to serving fighters worldwide with premium boxing equipment and accessories. Below you’ll find answers to common questions about our products, shipping, payments and more. Can’t find what you need? Contact our fighter support team at [email protected].

Product Questions

What types of boxing equipment do you sell?
We offer a complete range of performance-grade boxing gear including:
  • Competition and training gloves (autograph models available)
  • Protective equipment (headgear, groin guards, body protectors)
  • Training accessories (double end bags, bag chains, coaching equipment)
  • Boxing apparel and fitness accessories
  • Specialty items like novelty gifts and baby/toddler boxing clothing
How do I choose the right boxing gloves?
Our Boxing Gloves category offers detailed sizing guides. Generally:
  • 8-10oz for competition/speed training
  • 12-14oz for general training
  • 16oz+ for heavy bag work
Need help? Email our gear specialists with your weight, experience level and training focus.

Shipping & Delivery

Where do you ship and how long does delivery take?
We ship globally (excluding some Asian and remote regions) from our Brighton warehouse:
  • Standard Shipping (DHL/FedEx): 10-15 business days (£12.95)
  • Free Shipping (EMS): 15-25 business days (orders over £50)
European fighters typically receive packages fastest (7-10 days standard), North America 12-14 days, Oceania 15-18 days.
How do I track my order?
Tracking information is emailed after dispatch:
  • Standard shipping: Track via DHL/FedEx websites
  • Free shipping: Use EMS tracking portal
No tracking email? Check spam folder or contact us immediately.
What if my country isn’t available at checkout?
We’re constantly expanding our network. Email [email protected] with your location – we may have alternative shipping solutions or upcoming service in your region.

Payments & Pricing

What payment methods do you accept?
We accept:
  • Visa
  • MasterCard
  • JCB
  • PayPal
All transactions are securely processed.
Will I be charged import fees?
For orders outside the UK, local customs may charge import duties. These are the customer’s responsibility. We properly declare all goods values to ensure smooth clearance. Fees vary by country – check with your local customs office for estimates.

Returns & Exchanges

What’s your return policy?
You have 15 days from delivery to initiate returns:
  • Items must be unused with original packaging
  • Return shipping is at your expense (unless faulty)
  • Refunds processed within 5 business days of receipt
Note: For hygiene reasons, some protective equipment may have different return conditions.
How do I return an item?
Email [email protected] with:
  • Your order number
  • Item(s) to return
  • Reason for return
We’ll provide return instructions. For faulty items, include photos of the defect.

Account & Technical

Do I need an account to order?
No – you can checkout as a guest. However, creating an account lets you:
  • Track order history
  • Save shipping details
  • Get exclusive fighter discounts
I’m having website issues – what should I do?
Try these steps:
  1. Clear your browser cache
  2. Try a different browser (Chrome/Firefox recommended)
  3. Disable any ad blockers temporarily
Still stuck? Email our tech team with screenshots and your browser details.

Fighter Support

I’m preparing for competition – can you expedite my gear?
We understand fight preparation is time-sensitive. While we process all orders within 1-2 business days, contact us before ordering at [email protected] with your fight date and we’ll explore expedited options (additional fees may apply).
Do you offer team/club discounts?
Yes! Gym owners and team coaches can email us for bulk pricing on orders of 10+ items. Include your club affiliation and requirements for a tailored quote.

Still have questions? Our fighter support team is ready to help at [email protected] or +44

+000 000 000
. We typically respond within 24 hours (excluding weekends).